Size Guide

As we know, that sizes can differ greatly from one brand to another and that we have different silhouettes, the measurements of each item available on the shop are listed.

How to take your measurements

Shoulders: Measure from the bone on top of your shoulder to the other, passing through your back. This will prevent the seams of a top or of a dress from falling too low or too narrow. It’s ok if your measurement differ a bit from the garment.

Chest: Place the tape measure at the biggest part of your bust as you go around your chest. Do not tight the tape too much to make sure you are comfortable in the garment.

Waist: Measure to your natural waist, which is the tiniest part but also to where you like to wear your pants. If the measure of the size of the coveted garment is between these two measures, it will suit you.

Hips: For this measure, place the ribbon on your buttocks and go around.

Length:  A length of skirt is taken from the waist of the skirt. The length of trousers is taken from the fork (the place where the seams meet).

You have more questions ? Do not hesitate to contact us

 

Delivery and returns

Shipments are made from Monday to Friday, except on public holidays when post offices are closed.

We process most orders within 48 hours of receipt. You should receive your order between 3 and 10 business days depending on the province where you live.

Shipping costs

Delivery is free for orders of $100 or more for Canadian provinces.

A $10 fixed fee applies for orders under $100.

Return policy

If you are not satisfied with an item, you have 5 days from receipt of your package to email us and get a confirmation number for return.

We will refund the cost of the items and their taxes, but we do not reimburse shipping charges or taxes on them.

The refund will be made on the same method of payment that was used when placing your order.

Here are the steps to follow for a return:

  • Send an e-mail to info@boutiqueluxunik.ca specifying which item (s) you return and the reasons within 5 days of receipt of your package.
  • A confirmation number and the address will be emailed to you.
  • You then have 5 days to return the items by mail.
  • Please note that we do not cover the cost of return shipping.
  • Labels must remain on items.
  • Repack everything carefully so that it does not get damaged, ideally in its original package.
  • Returned products must be in their original condition and must not have been worn, damaged or washed and include all parts.

Your refund will be processed between 1 and 7 days after receipt of return if deadlines and conditions have been met.

Terms and conditions

Welcome to boutiqueluxunik.ca

We kindly ask you to take note of the terms and conditions that follow, they bind you with the merchant, owner of the site. In addition, you accept the electronic mode of communication with the merchant for all your exchanges and that they meet all the requirements of a written communication.

We reserve the sole discretion to refuse to serve you, to cancel an order, to close your account, to delete or modify the contents of the site or to cancel an order that you have complied or not with the present

Terms and conditions

If you have problems with an order, please contact us as soon as possible at: info@boutiqueluxunik.ca

Confidentiality of Personal Information

When you make a purchase on our store, you provide personal information such as your name, address and email.

We will then be able to send you emails through our newsletter. (You always have the option to unsubscribe and this, quickly and easily.)

We assume that you consent to our collecting your information and that we use it for transactional and informational purposes only.

If you change your mind and wish to withdraw your consent, please contact us at info@boutiqueluxunik.ca

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.

When you place an order online, your payment information is stored temporarily and in accordance with the data security standards established by the payment card industry (PCI-DSS). The information is stored during the required period to finalize your order. They are then deleted.

We reserve the right to change this Privacy Policy at any time. If so, the changes and amendments will be published here and you will be notified.

Accuracy of Information

We do our utmost to ensure that all information posted on our site is free of errors, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

The products offered on our site as well as the dates of offers, prices and availability, features and technical specifications of these products are subject to revision and change without notice. It is possible that an item ordered online is no longer available in our stock or that it cannot be delivered due to a situation beyond our control. We will then cancel the order and refund the sums paid in exchange, if so.

Your sole remedy for nonconformity of the description of a product is to return it in its original packaging for reimbursement, in accordance with the refund provisions that apply below.

Applicable laws

These terms and conditions are governed by the laws of the province or state of Quebec or in Canada applicable to it. In addition, any legal action against the merchant must be brought before the judicial district in which the City of Gatineau is located.

Command errors

In the event that you believe that an error has occurred during the placing of an order, we invite you to notify us immediately, but no later than 48 hours of its discovery by sending us a message to the following address: info@boutiqueluxunik.ca and giving us a sufficient detail of the error that has been committed.

Shipping & Returns

The method of delivery and the name of the carrier will be determined by the merchant and our usual delivery times in your territory are:

2 weeks

We are committed to delivering your purchases within a reasonable period of time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the goods or services purchased.

The risk of loss and ownership of the purchased good or service is transferred to you at the time it is handed over to the carrier or if the merchandise crosses an international border, that risk is transferred to you after clearance.

The pick-up in person of a purchase made online must be done by setting an appointment to do so.

In this case, the risk of loss and the ownership of the purchased property are transferred to you when you take possession of it at the store.

 

Limitation of warranty

SUBJECT TO APPLICABLE LAWS, THE TRADER DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY KIND, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, THE ITEMS, THE PRODUCTS (INCLUDING THE SOFTWARE) OR OTHER SERVICES INCLUDED ON OR ON THE SITE, AND ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.

Limitation of Liability

THE TRADER SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES ARISING OUT OF THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS ON THE SITE, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLE, AND EVEN IF THE TRADER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyright

The copyrights and trademarks contained in the information published on the site is protected by intellectual property laws and is made available on the site by the granting of a specific licence in this respect.

In accordance with applicable intellectual property laws, you may not use, display or display any trademark, copyright or other protected work accessible on the Site for any reason other than to the sale of such goods and services without the right to sublicense to third parties. The owners of the marks appearing on the site retain all rights not expressly granted in these Terms and Conditions.

If you have reason to believe that violations of the Terms and Conditions have been committed or your work has been copied or operated on our site in a manner that infringes your intellectual property rights, inform us as soon as possible by sending us a message to the following address: info@boutiqueluxunik.ca giving us in sufficient detail the infringement that has been committed.

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